Work From Home at a Virtual Call Center

>> Tuesday, February 7, 2012


I work from home as a CCP for a Virtual Call Center - I is a great way to make extra money - you can work for a company as an employee and get paid by the hour, work for a company as an independent contractor and get paid for the minutes you are on the phone.

Alpine Access

Put me as a reference Laura Ludwig - and send me an email so I can put a good word in for you lauralei143@gmail.com
Position type: Employee
Costs: $45 background check; possible equipment costs; more on home offices for call center jobs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
Home-based agents take in-bound customer service and sales calls for various clients. Reps are paid an hourly rate of around $9 and training is paid. Only after a position is offered, applicants pay $45 for a background check. Hiring process for these call center jobs is online and by phone. It includes a pre-interview screening with a technical skills test, voice audition and phone interview. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese


1-800-FLOWERS

Position type: Employee, temporary
Costs: No fee; possible equipment costs; more on home offices for call center jobs.
Duration, hours: Full time, temporary
Geographic restrictions: Must live in the following states Arizona, Delaware, Florida, Illinois, Montana, New Hampshire, New Mexico, New York, Ohio, Oklahoma, Oregon, Texas
New York-based floral company regularly hires for at-home call center jobs on a temporary basis for seasonal employment. It does occasionally hire permanent (particularly bilingual), at-home call center agents as well. The 1-800-FLOWERS.COM’s customer contact call center handles calls for other brands such as Cheryl & Company Gourmet Cookies, The Popcorn Factory and Fannie May Chocolates. 

Accolade Support Call Center Services

Position type: Independent contractor
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Full time, part time
Geographic restrictions: United States
Hires technical support agents for work at home call center jobs doing desktop troubleshooting and software support. Pay is $10-$12 per hour. Apply by emailing resume.

Advanis

Costs: No fee; possible equipment costs; home offices for call center jobs.
Duration, hours: Must be able to work during these hours: Monday through Friday 3 - 10 pm MST (5 - 12 pm EST) and Saturdays 10 - 5 pm MST (12 - 7 pm EST)
Geographic restrictions: Must live in Canada for call center jobs. Considers residents of other countries for mystery shopping.
Canadian market research company based in Edmonton, Alberta hires for virtual call center jobs and mystery shopping jobs. Call center agents perform surveys (selling). Being bilingual in French or Spanish is an asset. Paid train, set wage. 

AdviseTech

Costs: Possible equipment costs; home offices for call center jobs.
Duration, hours: Looking for people available 2-6 hours per week
IT solutions provider hires for work at home call center jobs. Experience with PCs in a business setting required.

Affiliated Computer Services, Inc.

Position type: Employee
Costs: Possible equipment costs; home offices for call center jobs.
Duration, hours: Part-time
FORTUNE 500 company, owned by Xerox, provides business process outsourcing (BPO) and information technology solutions. Company offers part-time employment (paying $10/hr) for home call center agents, bilingual (Spanish) preferred. Use "work at home" a keyword in company's careers database.

Alpine Access

Put me as a reference Laura Ludwig - and send me an email so I can put a good word in for you lauralei143@gmail.com
Position type: Employee
Costs: $45 background check; possible equipment costs; more on home offices for call center jobs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
Home-based agents take in-bound customer service and sales calls for various clients. Reps are paid an hourly rate of around $9 and training is paid. Only after a position is offered, applicants pay $45 for a background check. Hiring process for these call center jobs is online and by phone. It includes a pre-interview screening with a technical skills test, voice audition and phone interview. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese

Amazon.com

Position type: Employee
Costs: No fee; possible equipment costs; more on home offices for call center jobs.
Duration, hours: Part-time
Geographic restrictions: WV, KY, WA, ND, NY
Search "CSA" or "work from home" in Amazon's job database. Jobs pay $10-11/hour.

Apple at Home

Position type: Employee
Costs: Possible equipment costs, however Apple provides a computer and phone.
Duration, hours: Part-time with the possibility of full-time during busy periods
Geographic restrictions: Office must be within 100 miles of specific cities in AZ, CA, FL, GA, LA, MO, NM, NV, OH, OK, TX, UT, and Ontario. Students must be enrolled in the college from which Apple recruits, which are in the states listed above.

Apple at Home is a work at home call center program from Apple that hires both college students and non-students. It is part of the company's AppleCare department. Use the keyword "home" in the company’s job database.

American Express

Position type: Employee, independent contractor
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Full-time, part-time
Geographic restrictions: 
U.S., U.K., Canada and Australia
American Express hires virtual travel agents and call center agents with experience in reservation systems. Bilingual agents needed also. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its 

Cloud 10

Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: 32-40 hours per week
Hires telephone customer service reps, sales agents and technical support people for work at jobs. Paid training.

Convergys Home Agent Program

Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Duration, hours: Schedules with 16 to 40 hours per week available 
Geographic restrictions: Most U.S. states, Canada and United Kingdom
Virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits.

Cox Communications

Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Geographic restrictions: Arizona
Cable and telephone company allows some Arizona-based customer service reps (CSR) to telework. Unfortunately the a search of work at home keywords in its jobs database doesn't necessarily does return results. Better to find CSR jobs then to see if telecommuting is allowed.

CRUISE.COM

Position type: Employee
Costs: Possible equipment costs; more on home offices for call center jobs.
Internet cruise seller hires home-based call center agents for sales positions. Bilingual in Spanish required for some positions.

Denihan Hospitality Group

Position type: Employee
Costs: Possible equipment costs; home offices for call center jobs.
Geographic restrictions: Must train in NYC office before working from home.
New York City-based hotel management and development company whose brands include The James and Affinia Hotels hires work from home reservation agents.


Enterprise

Position type: Employee
Costs: Possible equipment costs; home offices for call center jobs.
Duration, hours: Full time
Geographic restrictions: Must live in Missouri, Oregon or Utah.
Car rental company offers remote call center positions for reservation agents for Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental. On-site training is required. Call center training locations are in St. Louis, MO, Eugene, OR, and Salt Lake City, UT. Pay starts at approximately $11/hour.


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